mdt88 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data mdt88 collects, why we collect it, and how we keep it safe on our Bangladesh gaming platform.
Introduction
This Privacy Policy ("Policy") explains how mdt88 ("we", "us", or "the Platform") collects, uses, stores, and protects the personal data of users ("you" or "Player") who access or use the mdt88 online gaming platform at mdt88.pro. This Policy applies to all players, visitors, and registered account holders regardless of the device or browser used to access the Platform.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform. We are committed to handling your data responsibly and in a manner consistent with applicable data protection principles.
All data in transit between your device and our servers is protected by SSL encryption.
We never sell, rent, or trade your personal data to unaffiliated third parties for marketing.
You can request access, correction, or deletion of your personal data at any time.
Data enquiries are handled promptly at [email protected].
Personal Data We Collect
mdt88 collects personal data in three ways: data you provide directly when you register or interact with the Platform, data generated automatically as you use the Platform, and data obtained from verified third-party sources where permitted. The categories of data we collect are set out below.
Identity and Contact Data
- Full name and date of birth (used for age verification and Know Your Customer compliance).
- Mobile number and email address (used for account creation, verification messages, and support communications).
- Residential address (collected during KYC verification to confirm identity and location).
- Government-issued identification document details (National ID, Passport, or Driving Licence number and images — collected only where required for KYC).
Financial and Transaction Data
- Mobile banking wallet identifiers (bKash, Nagad, Rocket, or Upay account references) used to process deposits and withdrawals. We do not store full wallet passwords or PINs.
- Deposit amounts, withdrawal requests, and transaction timestamps for each transaction on your account.
- Bonus and promotional activity records, including which bonuses were claimed, the associated wagering activity, and the outcome of any promotion.
- Account balance history, including opening and closing balances for each session.
Technical and Usage Data
- IP address, device type, operating system version, and mobile browser type — collected to ensure security, prevent fraud, and optimise the Platform for the devices used by players in Bangladesh.
- Session logs, including login and logout times, pages visited, game sessions initiated, and bets placed during each session.
- Cookie identifiers and similar tracking data — see Section 5 for full details of our cookie use.
How We Use Your Personal Data
mdt88 uses your personal data only for the purposes set out below. We do not use your data for purposes that are incompatible with these stated uses without first obtaining your consent or having another lawful basis to do so.
- Account registration and management: to create and administer your mdt88 account, verify your identity, and manage your preferences and settings.
- Payment processing: to process deposits received via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests back to your registered payment method.
- KYC and age verification: to comply with our obligation to verify that players are aged 21 or above before permitting access to real-money gaming, and to comply with applicable identity verification requirements.
- Platform security and fraud prevention: to monitor for suspicious activity, detect and investigate potential fraud or misuse, enforce our Terms and Conditions, and protect both mdt88 and its players.
- Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and communicate with you about your account in a timely manner.
- Responsible gaming compliance: to monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limit settings, and intervene proactively where a player may be at risk.
- Service improvement and analytics: to understand how players use the Platform, identify technical issues, improve game selection and user experience, and measure the effectiveness of promotional campaigns — using aggregated and anonymised data where possible.
Legal Basis for Processing
mdt88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual necessity: processing is required to perform our contract with you — primarily to operate your account, process your transactions, and provide access to the Platform's features.
- Legal obligation: processing is necessary to comply with applicable laws and regulations, including identity verification, age checks, anti-money-laundering requirements, and responsible gaming obligations.
- Legitimate interests: processing is necessary for mdt88's legitimate interests in operating a secure, fair, and commercially viable gaming platform — provided those interests are not overridden by your privacy rights in the circumstances.
- Consent: where we rely on your consent (for example, for certain marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Sharing Your Personal Data
mdt88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:
- Payment processing partners: bKash, Nagad, Rocket, Upay, and card processing networks receive the minimum transaction data required to process your deposit or withdrawal. These partners are bound by their own strict privacy and security obligations.
- Identity verification providers: KYC and age verification specialists may receive identity document images and personal details to perform checks on our behalf. These providers process data under contractual confidentiality obligations.
- Game content and platform technology providers: companies that supply the game software, random number generation systems, and platform infrastructure may receive aggregated or anonymised usage data to support technical operations. They do not receive identifiable player data except where strictly necessary for fraud detection.
- Legal and regulatory authorities: where required by applicable law, court order, or regulatory obligation, mdt88 may disclose player data to law enforcement agencies, financial intelligence units, or other competent authorities. We will notify you of any such disclosure where legally permitted to do so.
All third parties with whom mdt88 shares data are required to implement appropriate technical and organisational security measures and to process personal data only for the purpose for which it was shared. mdt88 does not permit third-party recipients to use player data for their own independent marketing or profiling purposes.
Cookies and Tracking Technologies
mdt88 uses cookies and similar tracking technologies to operate the Platform effectively, maintain session security, and improve user experience. A cookie is a small text file placed on your device when you visit the Platform. We do not use third-party advertising or cross-site tracking cookies. The cookies we set fall into the following categories:
Types of Cookies We Use
- Strictly necessary cookies: these are essential for the Platform to function. They maintain your login session, remember your language preference, and protect against cross-site request forgery. These cookies cannot be disabled without preventing the Platform from working correctly.
- Performance and analytics cookies: these collect anonymised information about how players interact with the Platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve load times and game availability for users in Bangladesh.
- Functional cookies: these remember your optional preferences, such as your chosen display language and notification settings, so you do not need to re-enter them each time you log in.
You can manage or delete cookies through your mobile browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or accessing your account. Continued use of the Platform after being notified of our cookie use constitutes acceptance of that use.
Data Retention
mdt88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention approach is as follows:
- Account and transaction records: retained for a minimum of five years following account closure to comply with financial record-keeping and anti-money-laundering obligations.
- KYC and identity documents: retained for a minimum of five years from the date of submission, or longer where required by law or ongoing investigation.
- Marketing and preference data: retained until you withdraw consent or request deletion, subject to any overriding legal retention requirement.
When personal data is no longer required and no legal retention obligation applies, mdt88 will securely delete or irreversibly anonymise that data. Anonymised data that cannot be re-identified may be retained indefinitely for analytical purposes.
Your Data Rights
As a player on mdt88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a clear description of your request.
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete data without undue delay.
Request deletion of your data where it is no longer necessary, subject to legal retention obligations.
Ask us to suspend processing of your data while accuracy or lawfulness is contested.
Receive a machine-readable copy of data you provided to us under consent or contract.
Object to processing based on legitimate interests, including direct marketing.
mdt88 will respond to all data rights requests within 30 days of receipt. Where a request is complex or we receive multiple requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.
Data Security Measures
mdt88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our key security measures include:
- SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
- Encrypted storage of sensitive account data, including password hashing using industry-standard algorithms. Plaintext passwords are never stored.
- Access controls and role-based permissions that limit who within the mdt88 team can view or process personal data, based on a strict need-to-know principle.
- Regular security reviews and vulnerability assessments of the Platform's infrastructure to identify and remediate potential weaknesses before they can be exploited.
No security system is entirely impenetrable, and mdt88 cannot guarantee the absolute security of your data. However, we are committed to responding promptly to any security incident and will notify affected players in the event of a data breach that is likely to result in a risk to their rights or interests. You play an important role in keeping your account secure — please use a strong, unique password and never share your login details with anyone.
Children and Minors
The mdt88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If mdt88 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed. If you believe that we may have inadvertently collected data from a minor, please contact us immediately at [email protected] so that we can investigate and take corrective action without delay.
Third-Party Links and Services
The mdt88 Platform may reference or display content associated with third-party service providers such as game studios and payment processors. These third parties operate under their own independent privacy policies, and mdt88 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform. mdt88 does not control and cannot be held liable for the data handling practices of third parties whose services you choose to access independently.
Changes to This Privacy Policy
mdt88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make a material change to this Policy, we will post a notice on the Platform prior to the change taking effect and update the effective date shown at the top of this page. We encourage you to check this page periodically so that you remain informed about how we handle your personal data.
Your continued use of the mdt88 Platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this Policy, you should stop using the Platform and contact us to close your account and arrange deletion of your personal data where applicable.
Contact Us About Your Data
If you have questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy concern, please reach out to our support team. We handle all data enquiries in English and aim to respond within 2 business days.
Support email: [email protected]
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